Privacy Policy

Stiltn Ltd ("Stiltn", "we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website (stiltn.com) and our AI-powered patent intelligence platform (the "Service").

By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Service.

We collect information that you provide directly to us, information we collect automatically when you use the Service, and information from third-party sources.

Personal Information: When you create an account, request a demo, or contact us, we may collect your name, email address, company name, job title, phone number, and any other information you choose to provide.

Usage Data: We automatically collect information about your use of the Service, including access times, pages viewed, features used, IP address, browser type, operating system, and referring URLs.

Patent Data: When you use our search, drafting, monitoring, or valuation features, we process patent-related data that you input or that our system retrieves from public patent databases.

We use the information we collect to provide, maintain, and improve the Service; to process transactions and send related information; to send technical notices, updates, security alerts, and administrative messages; to respond to your comments, questions, and requests; to monitor and analyse trends, usage, and activities in connection with the Service; to detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities; and to personalise and improve the Service.

Important: We do not use your patent data, search queries, or uploaded documents to train our AI models. Your data is processed solely to deliver the Service to you and is never shared with other customers.

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers: We may share information with third-party service providers who perform services on our behalf, such as hosting, data analytics, payment processing, and customer service. These providers are contractually obligated to use your information only as necessary to provide services to us.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest, regular security assessments, access controls, and incident response procedures. Our infrastructure is SOC 2 Type II compliant and we maintain strict data segregation between customers.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

We retain your personal information for as long as your account is active or as needed to provide you the Service. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

You may request deletion of your account and associated data at any time by contacting us. We will process deletion requests within 30 days, subject to any legal retention requirements.

Depending on your jurisdiction, you may have the following rights regarding your personal data: the right to access your data; the right to rectify inaccurate data; the right to erasure; the right to restrict processing; the right to data portability; the right to object to processing; and the right to withdraw consent.

To exercise any of these rights, please contact us at privacy@stiltn.com. We will respond to your request within 30 days.

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place for international transfers, including Standard Contractual Clauses approved by the European Commission.

You may choose your preferred data residency region (EU or US) through your account settings.

We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. We use essential cookies required for the Service to function, analytics cookies to understand how visitors interact with the Service, and functional cookies to remember your preferences.

You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Service.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@stiltn.com.